['Privacy Policy for Our Online Platform\n\nIntroduction \nSouthern Cross Creative Design ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, disclose, and safeguard your data when you use our online platform and services related to brand identity development, digital design, UX/UI consulting, packaging design, editorial layout, and marketing collateral creation.\n\nInformation We Collect \nWe collect personal information necessary to provide and improve our services. This includes but is not limited to:\n\n- Contact details such as your name, postal address, phone number, and email address.\n- Information related to your business or project requirements.\n- Payment and billing information where applicable.\n- Data collected automatically when you access or use our online platform, including IP address, browser type, and usage details.\n\nUse of Your Information \nWe use your information to:\n\n- Deliver and manage the services you request.\n- Communicate with you regarding your projects and inquiries.\n- Improve and personalize your experience on our platform.\n- Comply with legal and regulatory obligations.\n- Prevent fraud and unauthorized activities.\n\nLegal Basis for Processing \nOur processing of personal information is based on one or more of the following legal grounds:\n\n- Your consent where obtained.\n- Performance of a contract to which you are a party.\n- Compliance with a legal obligation.\n- Our legitimate interests, such as improving services and maintaining security, balanced against your rights.\n\nInformation Sharing and Disclosure \nWe do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our business, delivering services, or complying with legal obligations. These parties are bound by confidentiality agreements and are only permitted to use your information for the purposes we specify.\n\nData Security \nWe implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Access to your personal data is restricted to authorized personnel who require it to perform their duties.\n\nData Retention \nWe retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, resolve disputes, and enforce agreements.\n\nYour Privacy Rights \nUnder the General Data Protection Regulation (GDPR) and other applicable privacy laws, you may have the following rights regarding your personal information:\n\n- The right to access and obtain a copy of your data.\n- The right to correct or update inaccurate or incomplete information.\n- The right to request deletion of your personal data where there is no legal reason to retain it.\n- The right to object to or restrict the processing of your data in certain circumstances.\n- The right to data portability.\n- The right to withdraw consent at any time where processing is based on consent.\n\nTo exercise these rights, please contact us at our physical address provided below. We will respond in accordance with applicable laws.\n\nCookies and Tracking Technologies \nOur platform may use cookies and similar technologies to enhance your experience. Cookies help us understand usage patterns and improve our services. You can manage cookie preferences through your web browser settings.\n\nChildren’s Privacy \nOur services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children under this age. If we become aware that such data has been collected, we will take steps to delete it promptly.\n\nChanges to This Privacy Policy \nWe may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our platform with the revised date indicated. We encourage you to review this policy periodically.\n\nContact Information \nIf you have any questions or concerns regarding this privacy policy or our data practices, please contact us at:\n\nSouthern Cross Creative Design \n88 Murray Street \nLevel 5 \nMelbourne, Victoria \n3000 \nAustralia\n\nPhone: +61 3 9654 7821\n\nWe are committed to protecting your privacy and will respond promptly to your inquiries.', 0.0013808000000000002, 'gpt-4.1-mini']